Springbank Project

"This was the best contractor experience we have had. Our deck was in need of a surface replacement, railing replacement and regrading. We took the opportunity to have an outdoor counter with storage and barbecue, and fireplace with overhead heater, installed (spring 2019). Today, it remains beautiful.

Sundeck, in particular Marc and Nolan, laid out a detailed plan and item budget, line by line. With any delays due to weather, or product availability, we were informed as they were informed. Marc and Nolan made suggestions, such as railing upgrades, or barbecue upgrades, but also had more economical suggestions, such as a smooth vinyl deck surface which we ultimately went with, and from a design perspective was more in line with our house than a wood/composite surface would have been. When the wrong doors were sent for the outdoor counter, they were sent back, no questions. When the fireplace height felt too high (correct height according to plan), we pointed this out to Marc and Nolan, who pointed out that sometimes the best laid plan doesn't always feel right, and we made the decision to lower. The site of construction was cleaned daily, and the on site bin emptied as needed. After they were finished, I went to "clean up" under the edge of the deck, and found one screw. I am not even sure it was theirs. Over the course of construction, we communicated at least several times per week with either Marc or Nolan, often onsite or over text/phone/email. Their work crew is kind, hard working and diligent to their craft. Our deck exceeded our expectations. Thank you."